You can, and should, update your information as needed. There are three main locations that contain different information you may update with ease.
We highly recommend you keep everything as current as possible.
Profile
To update your Profile, click the drop down arrow next to your profile photo at the top right of your homepage.
Your Profile contains: A profile picture (it's always nice to put a face to a name), phone and email contact information, the ability to change your password, as well as allow you to email-in your hearing result attachments.
***If you make any changes to your profile, be sure to click the orange "Save" button at the bottom of the screen.***
Application
To update the information on the original application that you submitted to Docketly, click on the "Application" button located in the left hand column of your home screen.
Your Application contains: Your Through your profile you will have the ability to change or update:
Your profile picture
Phone and email contact information
Your Docketly password
Please see these helpful handbook pages for more information:
Updating Your Picture
Password Updates
Application
Your application stores the original information you submitted to Docketly, which includes:
Your company information (name and address)
...
Primary contact information
...
Emergency/After-hours contact information
...
Payment information (
...
who and where to send
...
it)
...
References
...
States you are licensed
...
in
...
Experience
FDCPA (Fair Debt Collection Practices Act
...
)
...
familiarity
County availability
...
Malpractice Insurance information.
***If you make any changes to your application, be sure to click the orange "Save" button at the bottom of the screen.***
Payments
Important! Your payment address is based on your W-9. You may edit that address (or other payment and tax information) by going to the Taxes button along the left column of black buttons on your home page.
***If you make any changes to your W-9, be sure to click the "Submit" button at the bottom of the screen.***
Please see these helpful handbook pages for more information:
Changing Your Phone, Email, and Address Information
Adding and Deleting County Notifications
Financial
Almost all things payment or bank related can be found under the green "Financial" button on the left side of the home page.
ACH updates
Payment information
W-9 / tax information
Payment address
Please see these helpful handbook pages for more information:
Payment Information Updates